Counter Sales Team Members

Counter Sales Team Members provide excellent customer service by assisting customers promptly and courteously with purchases and efficient processing of orders. Answers questions, provides information as needed, and performs all job responsibilities in a safe, timely and efficient manner.

Qualifications
Ideal candidates must have good verbal communication skills and a professional demeanor. They must be self-motivated and able to stand for long periods of time. Candidate must be personable and guest service driven.

Essential Duties and Responsibilities

• Safely and effectively operate all tools and equipment (e.g., POS system, coffee machine, etc.).
• Ability to be organized and multi-task calmly and effectively in a busy and sometimes hectic and stressful environment.
• Ability to effectively communicate in spoken and written form in order to perform/follow position requirements.
• Assist with inventory management and provide general administrative support.

• Greet customers with a warm and sincere smile and offer assistance and/or direct them effectively.
• Answer phone(s) courteously and take orders in a prompt and effective manner.
• Exceed customer expectations and anticipate customer needs.
• Be a salesperson of knowledge, not just a person who takes customer orders.
• Use tact, courtesy, good judgment, and proper language at all times.
• Sell, and accurately account for, product, cash, and credit cards. Balance money/bank at the end of shift.
• Understand and follow allergy and liquor rules/laws.  Get TIPS certification as directed.
• Comply with all safety and sanitation rules.
• Understand Material Data Safety sheets and cleaning procedures.
• Clean assigned areas and help to maintain restrooms.
• Read and understand staff handbook and follow procedures/policies accordingly.
• Arrive for scheduled shift on-time and prepared.
• Be a team player.

• Attend Isabel’s Market + Eatery team meetings, when applicable and necessary.

Physical Demands

• Ability to stand for long periods of time and walk significant distances.
• Constant walking, bending, reaching and repetitive motions.
• Ability to lift and move up to 25 pounds (stocking shelves, lifting cases if wine, etc.).
• May be exposed to variable temperatures, including extreme hot and cold, depending on season
• May be required to work in confined and/or narrow spaces

Education and/or Experience

• High School Diploma or equivalent required, or working toward completion thereof.

• Previous customer service experience preferred.
• Strong communication skills, written and verbal.
• Experience with computer programs and office equipment, including POS.

Schedule

• Part-time, approximately 25-35 hours/week.
• Available to work a variety of hours, shifts, including evenings and weekends.
• Weekly schedule may vary.

Compensation

• $10 – 12/hour, depending on experience.

A completed application, and an up-to-date resume, including references, is required.

Isabel's Market + Eatery is an Equal Opportunity Employer

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​ABOUT ISABEL'S MARKET + EATERY

Our mission is to become a “must visit” destination for quality products, personal service and unique culinary experiences that highlight and celebrate our local community. Our aim is to do this while being socially conscious and locally focused.
 
We were founded on the principles of our namesake; set a good example, teach those who want to learn, plant seeds in our community, bring people together, create memories and always being grateful for where we live.​

Isabel’s Market + Eatery is based in Douglas, Michigan. Our tentative opening date is August 2020.