Event/Catering Intern

The Intern will work closely with the Events & Catering Manager to learn the intricacies of catering from both a sales and operations standpoint, and will learn event planning, organization and oversight of all on-sight event logistics.  The Intern will have the opportunity to work directly with event and/or catering customers to coordinate the details of their events including, but not limited to, menu selections, tastings, linen rental, set-up, and floral design.  The intern will learn how to properly set-up and execute event and/or catering following the specific timeline and guidelines for each event.  Excellent customer service, for clients and guests, attention to detail, and the ability to be organized and multi-task, is an expectation.
 
The Intern will be expected to attend internal and customer meetings. Meetings may include customer site visits, pre-planning meetings, internal staff meetings, event ordering meetings, and staff meetings.

Responsibilities

• Assistance and on-site and off-site events, including set-up and tear-down.
• Assist in developing custom menus for events.
• Work closely with vendor partners (i.e., rentals, florists, etc.) in arranging services.
• Marketing of catering services.
• Assist with inventory management.

• Act as a liaison with staff as it pertains to event execution.
• Ensure effective planning and communication between appropriate Isabel’s Market staff.
• Create and maintain detailed event notes for events taking place in the event space as well as post-event evaluations.
• Help to develop, and subsequently uphold, policies and procedures for all private events.
• Coordinate client and vendor communications, written and verbal, leading up to and during the event.
• Assist with administrative details pertaining to events including data entry, photocopying, and communication distribution.
• Offer input and suggestions into projects and operations.
• General administrative support.

 
 
Learning objectives

• Demonstrate awareness, understanding and skills necessary to work in a diverse environment.
• Experience opportunities to learn, observe, and practice a variety of experiences in the world of hospitality.
• Sales:  Spend time cultivating sales with the Events & Catering Manager.
• Process:  Understand the process of event planning from the initial contact with the client and the steps necessary to execute the event.
• Booking:  Providing pricing and fees; tailoring the event to any special needs or wants.
• Communication:  Communicating the expectations and meeting the goals, keeping on the same page.
• Negotiation:  Experience the contract portion of the event and fine tuning the details of the event.
• Contracts:  Discussing the terms of the contract, the services provided, solidifying dates and deadlines, necessary staffing, policies of the event/cancelations, parking, etc.
• Closing:  Examining the financials, collecting payment, menu costing, etc.
• Follow-up:  Access the catering event and determine anything needed for improvement; keep an ongoing relationship with client(s).

 
Experience/qualifications

• Previous experience in hospitality and customer service is preferred.
• Strong communication skills, written and verbal.
• Professional attitude and appearance.
• Ability to stand for long periods of time and walk significant distances.
• Ability to operate multiple computer programs and office equipment, including POS.
• Pursuing a Bachelor’s Degree in Marketing, Hospitality, Event Planning, or a related field.

 
Schedule

• May through Labor Day (dependent upon academic schedule).
• Part-time, approximately 25-35 hours/week, depending upon events schedule.
• Weekend and evening hours required.
• Weekly schedule may vary.

 
Compensation

• $10/hour

An up-to-date resume, including references, is required.

Isabel's Market + Eatery is an Equal Opportunity Employer

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Interested applicants can contact 

Contact us

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About Isabel's Market + Eatery

Our mission is to become a “must visit” destination for quality products, personal service and unique culinary experiences that highlight and celebrate our local community. Our aim is to do this while being socially conscious and locally focused.
 
We were founded on the principles of our namesake; set a good example, teach those who want to learn, plant seeds in our community, bring people together, create memories and always being grateful for where we live.​

Isabel’s Market + Eatery is based in Douglas, Michigan. Our tentative opening date is August 2020.